Director of Talent Management & Learning

About the role 

In this role, the ideal candidate would provide thought leadership and direction on best practices for succession planning, bench readiness, critical role definitions, talent reviews, performance management, and creating a more integrated approach between TM and L&D. They will work very closely with our People Business Partners (PBPs), the Inclusion Strategy team, Talent Acquisition, Total Rewards, and key leaders across our business to stand up and direct Talent Management processes and practices across Roku. We’re looking for an innovative, highly collaborative, and inclusive leader with a strong execution mindset. This role will report to the VP, Global Talent Management & Inclusion. 

What you’ll be doing 

• Design and implement the talent review process and support the creation of an internal bench of top talent to achieve Roku’s business goals 
• Collect and analyze data gathered from pulse and engagement surveys, talent review summaries, bench reports, regular touch-bases with the business and People Business Partner teams, to inform targeted leadership development and succession planning 
• Develop and drive effective programs for workforce retention, promotion, and succession planning 
• Partner closely with Roku’s Inclusion Strategy team to ensure and maintain an environment of equal employment opportunity, diversity, and competitive advantage in support of Roku’s DEI priorities 
• Partner closely with the People (HR) Leadership team and leaders within the business to ensure that organization-wide talent management and People initiatives are focused on improving the employee experience, increasing engagement, productivity, and retention  
• Create and update employee/leader training curriculum that enables and develops the right capabilities to achieve our strategic priorities 
• Develop and manage new mentoring and coaching programs, partnering with the PBP, Inclusion, and senior leadership teams to ensure inclusivity and high impact of the programs 
• Cultivate strong, collaborative relationships within the People (HR) team and across key stakeholder groups to understand business priorities, enhance organizational effectiveness and reinforce our culture 
• Continually refresh and revise learning and development programs to align with changing business needs 
• Provide regular updates to the People (HR) leadership team to ensure alignment to priorities, up-skilling back to the People team on talent management best practices, and thought partnership as needed 
• Develop and apply measurement tools to effectively guide our talent strategies and priorities 
• Monitor linkage between curriculum and improved job performance 
• Conduct presentations and training (in-person and virtual, as needed) 
• Manage, coach, and develop a team of learning professionals, instructional designers, and coordination support 
• Work in a hybrid fashion (in office and remote), adjusting as necessary to the needs of the business and the work being delivered, including occasional domestic and international travel 

We’re excited if you have 

• 10+ years in related Human Resources roles, with significant prior experience working in talent management, change management, culture, organizational development and performance management 
• Related Bachelor’s Degree  
• Experience building and optimizing programs across diverse teams and cultures in a global technology, product, and/or media organization 
• Ability to integrate learning strategy and tactics with other talent management practices (e.g., succession planning, career planning) 
• Thorough understanding of HR best practices, as well as working knowledge of applicable policies and federal, state, and local employment laws and regulations 
• Ability to design and implement full-cycle performance management program 
• Data-driven systems thinker who can generate and execute ideas at strategic and tactical levels 
• Deep knowledge of talent analytics, organizational design and development principles, strategic planning and change management methodologies 
• Ability to navigate ambiguity, adapt quickly to shifting priorities and work effectively under pressure with multiple deliverables
• Must be able to make timely decisions
• Creativity and a willingness to challenge existing approaches if there may be a better way 
• Ability to foster strong relationships with key executives and consult, advise and influence at all levels of the organization 
• Strong verbal and written communication (including presentation) skills, including high proficiency in Microsoft Excel and PowerPoint 
• Experience managing large projects 
• Experience and proficiency using learning technologies (i.e., Learning Management Systems, digital libraries, and related platforms) 
• Experience effectively working remotely, including communicating, developing, and delivering programs, and leading team members 
• Excellent interpersonal, trust building, and negotiation skills 
• High learning agility  

Extra credit 

• Master’s degree in HR or Organizational Development or MBA 
• Global experience with talent management and learning 
• Experience working closely with Diversity, Equity, and Inclusion teams and initiatives 

#LI-RR1