Sr. Manager, End User Experience

Data Science  |  San Jose  | ID: 7606 

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Sr. Manager, End User Experience

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US, and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you’ll make a valuable — and valued — contribution. We’re a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

 

About the Role

The Senior Manager of End User Experience (EUE) Analytics is responsible for setting and delivering the analytics agenda for Roku's EUE Product team. They will lead an analytics team focused on driving engagement with the Roku platform by informing the creation of unique and useful experiences. This high-visibility role will support the VP of EUE Product for Roku.

 

What you'll be doing

  • Partner with senior and other stakeholders to plan and drive the analytics strategy for EUE products
  • Be analytics thought leader, brainstorm partner, and sounding board for EUE Product Management
  • Partner with other data science, data engineering, and analytics teams to execute the EUE product strategy
  • Proactively monitor Roku content leading indicators to highlight problems and opportunities for the business
  • Hire and develop a team of exceptional analytics professionals
  • Lead, cheer on, and mentor a team of data scientists to:
    • explore and process data from disparate sources
    • generate deep and actionable insights
    • drive the development and adoption of best practices
    • grow their careers and contributions to Roku over time
  • Champion an objective, data-driven culture
  • Manage the design, execution, and analysis of A/B testing programs
  • Deliver presentations to communicate findings clearly and effectively to stakeholders and executive leadership
  • Develop, document, and promulgate best practices that enable the team to work efficiently and with high quality
  • Develop, document, and enforce standards for scheduled reporting that clarify customer expectations and ensure those expectations are met
  • Partner with Data Engineering to ensure EUE Product's data ecosystem empowers the analytics team to succeed

 

We're excited if you have 

  • 8+ years of relevant experience with analytics in tech, advertising, or entertainment sectors
  • 3+ years of experience building and leading analytics teams, including formal supervisory duties
  • Proven experience in driving projects from start to finish while driving impact
  • Proven track record of thriving with ambiguity
  • Experience with statistical analysis and modeling, e.g., causal inference, significance testing, regression analysis, etc.
  • Experience with SQL
  • Some coding ability in R or Python is a plus
  • Communication and presentation experience with a proven track record of using insights to influence executives and colleagues
  • Bachelor's degree in math, physics, computer science, economics, or related field
#LI-MR1

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

Thanks for considering a role at Roku. Take a moment to complete the form below. We ask that you remove any photos from your resume or CV before submitting your application. 

Additionally, providing false, misleading, or inaccurate information or responses will void this application and disqualify you from consideration. If employed by Roku, it will result in the immediate termination of employment regardless of when Roku discovers misleading or inaccurate information.

 

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Accommodations

Roku complies with federal and state disability laws and it is our policy to provide reasonable accommodations to qualified individuals, including applicants and employees, with disabilities unless the accommodation will impose an undue hardship. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to rokuhr@roku.com.

Roku considers qualified applicants regardless of criminal histories, consistent with legal requirements.

Anti-Discrimination Notice

Roku is proud to be an Equal Opportunity employer. It is the Company’s policy to provide equal opportunity to all individuals seeking employment without regards to race, color, religion, religious creed, national origin, age, sex, marital status, ancestry, physical or mental disability, military or veteran status, gender, gender identity, gender expression, sexual orientation, medical condition, genetic information, or any other protected category under federal, state, or local law. Roku also prohibits harassment or discrimination of applicants based on any of the above-listed protected categories. This policy covers all aspects of employment, including but not limited to, recruitment, selection, training, promotion, transfer, compensation, demotion, and termination of employment.

 

Voluntary Invitation to Self-Identify

This is not required to submit your application.

Completion of the form is entirely voluntary, and refusal to provide the information will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable local, state, and federal law, executive orders, and regulations.

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