Sr. Product Manager, Notifications and Onboarding

Product Management  |  Santa Monica  | ID: 8439 

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Sr. Product Manager, Notifications and Onboarding

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US, and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you’ll make a valuable — and valued — contribution. We’re a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

 

About the Role

Roku pioneered TV streaming and continues to shape the future of TV. Its leadership position in the industry comes from its ability to innovate and execute. The Viewer Product team at Roku is responsible for innovating our core OS experiences and delivering delightful new features and services to our users.

Roku is looking for an experienced Sr. Product Manager to drive the strategy and roadmap of the OS notifications and user onboarding experience after device setup. You will leverage your product expertise to optimize the experience globally. You will showcase your incredible ability to collaborate, execute, and your obsessive focus on the quality of your product. You will work closely with design, engineering, data science/analytics, marketing and business teams to bring core features to life. You will bring clarity of thought and ensure that resources and teams are always working on the most important, high impact areas.

We are highly data driven and make decisions based on experimentation and data. You will be quick at interpreting results from experiments and make decisions on future iterations. We recognize that it is equally important to have strong product intuition that informs decision making. We are looking for product leaders that demonstrate strong user empathy and product instincts.

We are committed to creating diverse teams, and believe that diversity in backgrounds and perspectives lead to best outcomes for our teams and our consumers. 

For California Only - The estimated annual salary for this position is between $129,000 and $450,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

  • Collaborate across the organization to establish governance guidelines and build the Roku OS notifications framework
  • Define the user experience and execute the roadmap to onboard people onto the Roku OS platform after setting up a device and provide education to products and capabilities available 
  • Explore opportunities to re-engage users to reduce churn
  • Work closely with UX, engineering, marketing and business teams to improve existing experiences and define/deliver new features
  • Partner with Research, Data Science and Regional Managers to balance local product market fit experiences with a scalable platform
  • Work with legal to understand country-specific compliance requirements and execute on them as part of an end-to-end product lifecycle
  • Author PRDs/Feature Guides and release plans to enable the team to develop products that meet user and business needs
  • Drive feature prioritization, process improvements, and product development with one eye on key business KPIs and the other on the quality of the product

 

We’re Excited If You Have

  • 5 years or more product management experience in a consumer-facing company
  • Experience driving and testing user onboarding experiences 
  • Experience with system notification frameworks
  • Experience launching products on a global scale
  • Experience with qualitative and quantitative methods to understand consumer behavior, and using large scale A/B testing to iterate over products and features
  • Excellent at communication, facilitation, presentation, interpersonal, analytical skills and the ability to work independently
  • An ability to clearly articulate nuanced product requirements as well as strong business sense that can be applied to feature definition
  • Excitement about things you don’t know. You ask lots of questions and go searching for answers. Geeking out is part of what makes it fun to come to work
  • Minimum of BS in Computer Science/Engineering or equivalent, MBA a plus

 

#LI-CU1

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

Thanks for considering a role at Roku. Take a moment to complete the form below. We ask that you remove any photos from your resume or CV before submitting your application. 

Additionally, providing false, misleading, or inaccurate information or responses will void this application and disqualify you from consideration. If employed by Roku, it will result in the immediate termination of employment regardless of when Roku discovers misleading or inaccurate information.

 

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Accommodations

Roku complies with federal and state disability laws and it is our policy to provide reasonable accommodations to qualified individuals, including applicants and employees, with disabilities unless the accommodation will impose an undue hardship. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to People@Roku.com.

Roku considers qualified applicants regardless of criminal histories, consistent with legal requirements.

Anti-Discrimination Notice

Roku is proud to be an Equal Opportunity employer. It is the Company’s policy to provide equal opportunity to all individuals seeking employment without regards to race, color, religion, religious creed, national origin, age, sex, marital status, ancestry, physical or mental disability, military or veteran status, gender, gender identity, gender expression, sexual orientation, medical condition, genetic information, or any other protected category under federal, state, or local law. Roku also prohibits harassment or discrimination of applicants based on any of the above-listed protected categories. This policy covers all aspects of employment, including but not limited to, recruitment, selection, training, promotion, transfer, compensation, demotion, and termination of employment.

 

Voluntary Invitation to Self-Identify

This is not required to submit your application.

Completion of the form is entirely voluntary, and refusal to provide the information will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable local, state, and federal law, executive orders, and regulations.

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