Sr. Technical Program Manager

Software Engineering  |  Boston  | ID: 7891 

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Sr. Technical Program Manager

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US, and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you’ll make a valuable — and valued — contribution. We’re a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

 

About the Role

Roku pioneered TV streaming and continues to innovate and lead the industry. Roku's Voice team is missioned with building the best Voice System for a TV experience, playing a pivotal role to help shape the future of streaming by greatly simplifying our end-user experience. The high performance Voice team is responsible for applied-research and product-readiness of various Machine Learning and Deep Learning models in the space of Natural Language Understanding (NLU), Automated Speech Recognition (ASR), Dialog Management (DM) and Knowledge Graph (KG).

This role will be primarily focused on successfully delivering large scale, complex, cross-functional engineering features by closely working with Roku's cloud engineering and firmware teams. These features are integral to Roku's core OS as well as off-platform environments impacting millions of end users. This role will work closely with senior management to ensure the organization has clear objectives and is delivering on them. This will involve risk identification and mitigation, learning how the business operates, and making sure team results are measured, evaluated, and fed back into the roadmap.  

We are looking for a driven and experienced Senior Technical Program Manager with a great product sense and a data-driven approach to problem-solving. They should be able to proactively identify risks, be comfortable with ambiguity, provide oversight on complex product initiatives across internal & external stakeholders. The successful candidate will be a senior leader with a strong program management background and demonstrate a pragmatic, data-driven, strategic approach to problem-solving. Additionally, they will be able to get into the details of every program they run, understand technical as well as business issues, and provide hands-on work to bring the program to success. They will have the ability to influence team members across different business and functional areas. 

They will work quickly to understand business priorities, develop and communicate a plan, prioritize appropriately, and deliver commitments on time. They will be result oriented, with a focus on achieving key goals as agreed, and able to identify when an effort is not on target. They have the ability to collaborate with colleagues & leaders across functions to solve problems and design solutions and are comfortable in a dynamic and highly entrepreneurial environment.

 

What you'll be doing

  • Build and lead multiple core engineering teams working on cross-functional & complex projects from early ambiguity through successful launch and closure
  • Participate in diverse technical discussions to ensure solutions are designed for successful & scalable deployment
  • Drive the end-to-end execution of key initiatives with diverse technical teams (engineering, design, data science etc.)
  • Manage critical decision making process, anticipate and mitigate potential risks, explore and implement contingency plans, and ensure cross-functional alignment throughout a program's lifecycle
  • Facilitate communication across the company to ensure transparency of program progress and risks, maintain plan-of-record and provide appropriate and timely updates to leadership team
  • Identify and drive process improvements that make future programs more effective

 

Key Responsibilities

  • Build and lead multiple core engineering teams working on cross-functional & complex projects from early ambiguity through successful launch and closure
  • Participate in diverse technical discussions to ensure solutions are designed for successful & scalable deployment
  • Drive the end-to-end execution of key initiatives with diverse technical teams (engineering, design, data science etc.)
  • Manage critical decision making process, anticipate and mitigate potential risks, explore and implement contingency plans, and ensure cross-functional alignment throughout a program's lifecycle
  • Facilitate communication across the company to ensure transparency of program progress and risks, maintain plan-of-record and provide appropriate and timely updates to leadership team
  • Identify and drive process improvements that make future programs more effective 

 

We're excited if you have

  • 10+ years in technical program management, product management or in engineering leadership role
  • Experience in successfully shipping consumer software and/or services
  • Good understanding of software experimentation frameworks and best practices
  • Ability to come up to speed quickly and contribute in a diverse set of technical areas
  • Data driven and pragmatic with excellent written and verbal communications skills
  • Ability to present and convey key insights effectively to executive management
  • Ability to understand plans, highlight risk, provide options, and implement them
  • Flexible to changing development cycles and to maintain calm in the face of uncertainty
  • Strong leadership skills with ability to motivate teams outside of direct purview
  • JIRA/Confluence mastery a strong plus
  • MS/BS ideally in an engineering discipline
#LI-JG1

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

Thanks for considering a role at Roku. Take a moment to complete the form below. We ask that you remove any photos from your resume or CV before submitting your application. 

Additionally, providing false, misleading, or inaccurate information or responses will void this application and disqualify you from consideration. If employed by Roku, it will result in the immediate termination of employment regardless of when Roku discovers misleading or inaccurate information.

 

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