Workforce Compliance Specialist
Human Resources | Austin, United States | ID: 10789
Workforce Compliance Specialist
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
People Shared Services (PSS) unites key People functions—including Talent Operations, Onboarding, Payroll, People Programs, People Experience, Workplace & Facilities, Workforce Compliance, Global Security, Health & Safety, People Analytics, and People Systems & Solutions. Our team delivers seamless transactional People services, optimizes processes, ensures global compliance, and builds scalable, tech-enabled solutions across the candidate and employee lifecycle. We partner closely with other People functions to streamline communication, documentation, and programs—always with a people-first, automation-driven mindset.
As part of the People Systems & Solutions team, we support PSS as strategic advisors and subject matter experts for People systems and project management. We oversee the PSS project portfolio, ensuring governance, prioritization, and smooth execution of People-related initiatives while guiding the organization through system implementations and process improvements.
About the role
As a Workforce Compliance Specialist, you will play a pivotal role in maintaining and enhancing our organization's commitment to compliance. This global role provides crucial support to the Background Check processes, Contingent Workforce program, and overall compliance programs and projects at Roku. Responsibilities include conducting meticulous background check reviews, orchestrating comprehensive audits, and seamlessly managing service desk tickets and Workday processes. Collaborating cross-functionally with Recruiting, HR, Assignment Managers, Legal, vendors and other stakeholders, you will ensure a cohesive approach to compliance initiatives. You will have a passion for problem solving, prioritizing, dealing with ambiguity, and resolving ad hoc requests.
What you'll be doing
- Review and adjudicate background check reports, including criminal records, education and employment verifications, and other compliance checks.
- Communicate with candidates regarding additional documentation requests or questions related to their background check.
- Ensure that all background check reviews comply with federal, state/provincial, and local regulations (e.g., FCRA, GDPR where applicable).
- Efficiently handle and resolve tickets within the Roku Service Desk
- Review and validate Workday tasks, ensuring completeness, accuracy, and compliance with internal standards and external regulations.
- Work closely with Assignment Managers, Legal, vendors and other stakeholders to ensure seamless compliance processes for Contingent Workers
- Partner with Recruiting, HR Business Partners, and Legal to ensure seamless compliance processes for the Workforce Compliance programs.
- Review Contingent Worker contracts
- Proactively identify opportunities for process automation, enhanced reporting, and improved documentation practices.
We're excited if you have
- 3 or more years of experience in an HR operational support role
- Strong understanding of background check practices and relevant regulatory requirements globally; experience with FCRA highly preferred.
- Proven experience in program coordination and project management, with a preferred focus on workforce compliance, background checks and/or contingent workers
- Detailed oriented with the ability to meticulously review and analyze information for accuracy
- Strong analytical and problem-solving skills; ability to work with large datasets and interpret results to support business decisions.
- Effective communication and interpersonal skills to collaborate with cross-functional teams
- Familiarity with ticketing systems, service desk operations, and Workday and JIRA preferred
- Experience in reviewing contracts
- This is a global position that requires experience working with international teams, a solid understanding of cross-border regulations or laws, and the ability to operate effectively across various time zones.
#LI-FA1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
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