Client Services Intern
Internships | New York, United States | ID: 10840
Client Services Intern
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku seeks a self-motivated and detail-oriented student to join our Client Services team as a Summer 2026 Intern in our New York City, NY Office.
The Client Services Intern supports Roku’s Ad Sales organization team members. In this position, you will learn the requirements for successful campaign management and support the Client Services team.
The ideal candidate will be comfortable in a fast-paced environment, bring energy and passion to everything they do, and will not be afraid to roll up their sleeves to tackle big and small projects. They will have high attention to detail, showcase a willingness to learn, and be ready to contribute to an innovative company.
For New York Only - The estimated hourly rate for this position is between $20 and $50 per hour. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, life insurance, disability benefits, parental leave, and wellness benefits.
What you'll be doing
- Work in partnership with Client Services and Sales counterparts to help provide top-tier service to Fortune 500 clients.
- Support Account Managers with day-to-day campaign pre-sale and post-sale deliverables. This might include RFP builds, creative asset/ Tag QA, creative mapping, screenshots, reporting, upselling, and end-of-campaign wrap decks.
- Deliver a presentation at internship completion.
- Assist with competitive/industry research and analysis.
- Become knowledgeable with Client Services’ many tools & internal systems
- Gain core foundation for Roku’s diverse product portfolio, and comprehensive understanding of media industry (agencies, publishers, SSPs, DSPs)
- Take part in broader business team meetings, ranging from weekly connects with Account Manager and Account Executive to larger org wide meetings and company wide town halls.
- Network with other cross-functional teams including but not limited to Adops, Inventory, Sales Planning, Measurement, and Marketing – understanding how each team works with Client Services and contributes to the larger Ad Sales Org success
- Develop a keen understanding of how the Roku platform and unique ad products will deliver brand value to support client advertising goals.
We’re excited if you have
- An avid streamer
- Currently pursuing a degree in marketing or a related field; Rising Senior preferred
- Passionate about video media
- Above average with Excel and PowerPoint
- Self-motivated, driven, and able to work independently as well as part of a team
- Constantly curious and confident asking questions
- High attention to detail
- Able to effectively prioritize and manage tasks within a fast-paced environment
- Analytical, project management, deadline-driven, and process-oriented personality
- An excellent verbal and written communicator
- Well organized and can multi-task easily
- Able to work cross-functionally within the organization
- Strong desire for collaboration, project management, and reporting analytics
#LI-MS4
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
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