Manager, Internal Communications
Corporate Affairs & Communications | Austin, United States | ID: 10854
Manager, Internal Communications
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About The Team
The Internal Comms and Employer Brand team enables employees to stay aligned with the company’s strategy and culture. Our vision is to inspire employees by making it easy for them to know what matters and why it matters as things happen, with clear updates, manager-driven messages, and real stories, while also keeping our candidate promise real so people want to join, do great work, and stay at Roku.
In addition to driving internal engagement, the team plays a key role in amplifying Roku’s employer brand by showcasing the company’s culture and values to attract and retain top talent. Through timely, transparent messaging, they create opportunities for dialogue, build trust, and strengthen the sense of community within Roku. By leveraging tools, platforms, and creative storytelling, the team delivers impactful communications that resonate across all levels of the organization. Their work empowers employees with the information they need to thrive in their roles and contribute to Roku’s success, while reinforcing the company’s reputation as an exceptional place to work.
About the Role
Roku’s leadership in the streaming media industry means we are well-positioned to shape the future of television – including TV advertising – around the world. Our continued success relies on investing in timely, relevant communication with employees about our business priorities and culture.
The work we do can be challenging, but that’s why we enjoy it so much. The ideal candidate is curious and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing that their own success comes when the team succeeds.
The Internal Communications Manager will drive and support a variety of communication efforts to keep Roku employees engaged and informed.
What You’ll Be Doing
- Lead executive comms for key internal functional leaders and teams, partnering closely with employee-centric functions like People Shared Services, Benefits, Workplace Experience, Global Safety & Security, Inclusion Strategy, and more
- Develop and execute comprehensive communication campaigns that effectively share important and timely information, engage and drive action from employees, and show measurable success
- Develop and host internal meetings and employee events, such as company Quarterly All Hands and Coffee Talks, providing strategic guidance and support for functional Town Halls and other similar meetings
- Regularly contribute to internal communications channels, including digital signage, internal newsletter, Slack, and company-wide and targeted emails to employees
- Develop communication materials that support employee engagement, including strategic communication plans and internal messages for distribution across multiple channels
- Identify tools and technology that will measure communications efforts internally, regularly providing progress against benchmarks to leadership
- Support a broader internal communication team as needed through writing and editing, visual communication expertise, strategic recommendations, and execution of delegated tasks
- Actively engage with employees by being in the office Monday through Thursday
We’re Excited If You Have
- 8+ years of internal or executive communications experience at a fast-growing tech company, agency, or consulting experience a plus
- Proven success in planning and running hybrid meetings with large virtual and in-person participants, including managing internal partners and vendors
- Track record of ideating, executing, and analyzing meetings or internal events
- Experience building and executing strategic communication plans in support of global People teams and programs, including change management
- Experience serving as a trusted advisor to partners at all levels, with excellent executive presence and presentation coaching
- Exemplary writing and editing skills, with the ability to simplify and communicate complex material
- Sharp attention to detail and project management
- Ability to work cross-functionally with internal partners and stakeholders
- Positive and collaborative personality
- Familiarity with internal comms tooling
- Composure under pressure and a disposition to think and respond quickly
- Ability to work independently, prioritizing tasks and inbound requests
- College degree in a relevant field
#LI-SSC
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
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