Product Solutions Lead
Marketing | New York, United States | ID: 11351
Product Solutions Lead
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Roku Ads Manager is Roku’s answer to the growing and diversified demand for CTV advertising. Our self-serve ad platform entered General Availability (GA) in September 2024 and has picked up major momentum. Our Ads Manager team is small, gritty, and focused on building the best streaming ad platform in the market. We move fast, pivot quickly, and work hard. We rally around decisions, challenge assumptions, and push the limits on what advertising can do for growth marketers, performance agencies, and any other business interested in making the big screen work for their brands’ objectives.
About the Role
We’re looking for a Product Solutions Lead to bridge the gap between complex technical solutions and the practical needs of our clients and go-to-market teams. You’ll demo our platform, provide strategic, performance-led campaign recommendations, and ensure operational excellence.
Our Product Solutions Lead will work closely with Sales to identify customer needs, demonstrate platform capabilities, and ensure our ad tech aligns with what clients actually need. This technically focused, in-market role combines deep ad tech expertise, strong communication skills, and sharp problem-solving to help clients get the most out of Roku Ads Manager. The role has a particular focus on our Political Sales team, maximizing value as this segment migrates from linear to connected TV, while also supporting needs across other verticals.
This role spans pre-sale and post-sale: helping close new business and optimizing existing accounts. You’ll lead demos, own technical support (pixels, API, third-party measurement, interactive ads, and more), and build playbooks for customers. You’ll also own sales enablement, technical objection handling, and competitive analysis, all while ensuring market feedback is synthesized and actionable, driving our platform forward.
Success in this role requires deep ad tech knowledge, excellent communication skills, a passion for critical thinking, and a drive to understand both the backend mechanics and frontline execution of new features. You’ll be an individual contributor working cross-functionally to ensure clients are maximizing their performance on our platform, with no feature out of reach. The role is fast-paced and operates in a high-growth area, requiring autonomy and adaptability in an ever-changing environment.
For New York Only - The estimated annual salary for this position is between $155,300 - $178,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing:
- Sales Enablement & Training: Equip Sales with the training and resources to understand the platform and communicate its value. Serve as the internal bridge between sales and product, ensuring both sides are aligned on customer requirements and platform capabilities.
- Technical Consultation: Act as a technical advisor for both customers and internal teams, offering guidance on integration strategies, platform functionalities, and optimal use of any/all features. You’ll be the expert in the “what” and “why” and “how-to” for all things performance
- Platform Demos: Lead tailored platform demos that showcase the value and capabilities of Roku Ads Manager, customized to each client’s specific needs and goals.
- Pre-Sale Strategy: Partner with sales teams to understand customer needs, propose aligned solutions, and prepare technical documentation covering product features, architecture, and integrations.
- Post-Sale Support: Ensure clients successfully adopt the product. Troubleshoot technical issues and provide hands-on support as needed.
- Market Feedback: Collect, aggregate, and channel customer feedback into product enhancements and roadmap planning.
- Competitive Positioning: Stay current on the CTV self-serve landscape and develop competitive positioning to help our teams win in market.
We’re excited if you have:
- 5+ years of professional work experience within digital media or a similar industry
- Proven experience in ad sales engineering, product solutions, or technical client services. Bonus points for a focus on self-serve, CTV, and/or political advertising
- Strong understanding of the ad tech ecosystem, and it’s underlying performance technology. Again, bonus points for expertise in political advertising.
- Passionate about ad performance and a desire to bring complex technical solutions to marketers adopting them for the first time
- Excellent communication skills with a talent for translating complex technical solutions into clear, actionable guidance.
- Highly collaborative and flexible work style, with the ability to adapt quickly to evolving business needs
- Proven ability to work cross-functionally with internal support and go-to-market teams
- A naturally curious mindset, eager to learn and grow in a fast paced, dynamic environment
- A self-starter with an appetite for tackling new challenges that come with launching industry-first ad platform features
#LI-KR3
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
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