Sales Operations Analyst

About the team

This team supports the TV business in our hardware and devices organization. We interact directly with sellers and retailers. We work with our retail strategy and supply chain teams on sales forecasting and demand planning. We work closely with Sales, Sales Leadership, Finance & Accounting, Operations, and Product Management to accomplish key company initiatives. 

About the role

We’re looking for a self-starter to join our fast-paced Sales Operations team. This individual is responsible for supporting sales leadership representatives through reporting, forecasting, and trend analysis. This person is quantitatively driven, detail-oriented, and highly skilled at problem-solving.

This person is experienced in analyzing large amounts of data to identify insights and can work cross-functionally. This person will work closely with Sales, Sales Leadership, Finance & Accounting, Operations, and Product Management to accomplish key company initiatives. 

For California Only - The estimated annual base salary for this position is between $80,000 - $90,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Support hardware devices demand planning activities
• Participate in weekly and bi-weekly CPFR calls with major retailers and capture key takeaways and action items
• Help create and maintain a rolling sales plan by major account, ensuring data is accurate and up to date
• Assist with weekly and daily sales forecasts and account reviews, preparing reports, and comparing performance against objectives
• Track inventory levels, sales trends, and market conditions to highlight risks and opportunities to the team
• Join weekly meetings with the supply and order management team and follow up on assigned tasks
• Help prepare and present agreed-upon forecasts to a variety of stakeholders in a clear and organized format
• Assist the Director of Business Planning and VP of Retail Strategy in developing short- and long-term strategic plans, including preparation of annual business plans and budgets
• Regularly communicate status, risks, and opportunities to the extended stakeholder group in a concise, structured manner
• Contribute to the development of new reporting and dashboards that support continuous improvement across the company
• Document and update business processes, roles and responsibilities, and end-to-end workflows (process mapping) under guidance from senior team members

We’re excited if you have

• Bachelor’s degree and at least 2 years of experience in forecasting, or an equivalent combination of education and experience
• Experience in the consumer electronics, e-commerce, retail, or digital media industries is strongly preferred
• Expertise with Excel, PowerPoint, and NetSuite
• Hands-on experience with data visualization tools such as Tableau or Looker
• Demonstrated bias for action in resolving issues and ability to operate in a high-energy, fast-paced environment
• Highly data-driven approach to problem solving, with a track record of driving results through continuous improvement
• Sales operations, data science/modeling experience, or similar quantitative business responsibility for financial or operational performance is highly desirable
• Familiarity with statistical modeling and forecasting techniques
• Proven ability to work effectively and collaboratively across departments and functions
• Experience working and collaborating effectively in multi-site, virtual, and cross-cultural environments

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