Logistics Specialist

Operations | Austin | ID: 10255 

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Logistics Specialist

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Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

 

About the role

The Logistics Specialist at Roku will be responsible for managing both forward and reverse logistics operations for our TV and streaming player products. This role is essential for ensuring efficient supply chain operations, product distribution, returns processing, and repair workflows. This role will focus on optimizing transportation, managing third-party logistics (3PL) providers, and ensuring compliance with international trade regulations.

 

What you'll be doing

  • Coordinate and manage inbound and outbound shipments for TVs and streaming players across global suppliers, distribution centers, and retail partners.
  • Monitor and optimize freight costs through effective carrier management and rate negotiation.
  • Collaborate with 3PL partners to ensure on-time delivery, accurate tracking, and proper documentation for all shipments.
  • Oversee customs clearance and compliance with USMCA and other international trade regulations.
  • Manage inventory flow through the supply chain, ensuring adequate stock levels and minimizing lead times.
  • Resolve shipping discrepancies, damages, and claims with carriers and suppliers.
  • Work closely with internal teams, including Supply Chain Planning, Procurement, and Sales Operations, to align logistics strategies with business objectives.
  • Analyze logistics data and generate performance reports to identify areas for process improvement.
  • Support the implementation of Oracle Cloud ERP for logistics and supply chain planning.
  • Manage product returns, testing, and repair processes for defective or damaged electronics.
  • Screen returned products for quality assessment, refurbishment, or disposal.
  • Collaborate with technical teams to troubleshoot and resolve product issues.
  • Improve reverse logistics workflows to reduce turnaround time and cost.
  • Track return and repair trends to enhance product quality and minimize defects.

 

We're excited if you have

  • Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
  • 3+ years of experience in logistics, supply chain, or transportation management (experience with consumer electronics is a plus).
  • Strong understanding of international shipping, customs, and trade compliance (USMCA experience preferred).
  • Proficiency in ERP systems (experience with Oracle Cloud ERP is a plus).
  • Advanced skills in Microsoft Excel and data analysis.
  • Strong problem-solving abilities and attention to detail.
  • Excellent communication and negotiation skills.
  • Ability to thrive in a fast-paced, dynamic environment.
#LI-SR2

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

 

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.

Thanks for considering a role at Roku. Take a moment to complete the form below. We ask that you remove any photos from your resume or CV before submitting your application. 

Additionally, providing false, misleading, or inaccurate information or responses will void this application and disqualify you from consideration. If employed by Roku, it will result in the immediate termination of employment regardless of when Roku discovers misleading or inaccurate information.

 

Application

Additional questions (US)

Accommodations

Roku complies with federal and state disability laws and it is our policy to provide reasonable accommodations to qualified individuals, including applicants and employees, with disabilities unless the accommodation will impose an undue hardship. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to People@Roku.com.

Roku considers qualified applicants regardless of criminal histories, consistent with legal requirements.

Anti-Discrimination Notice

Roku is proud to be an Equal Opportunity employer. It is the Company’s policy to provide equal opportunity to all individuals seeking employment without regards to race, color, religion, religious creed, national origin, age, sex, marital status, ancestry, physical or mental disability, military or veteran status, gender, gender identity, gender expression, sexual orientation, medical condition, genetic information, or any other protected category under federal, state, or local law. Roku also prohibits harassment or discrimination of applicants based on any of the above-listed protected categories. This policy covers all aspects of employment, including but not limited to, recruitment, selection, training, promotion, transfer, compensation, demotion, and termination of employment.

 

Voluntary Invitation to Self-Identify

This is not required to submit your application.

Completion of the form is entirely voluntary, and refusal to provide the information will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable local, state, and federal law, executive orders, and regulations.

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By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms. If you do not wish to receive any communications from Roku regarding similar roles in the future, you may unsubscribe at any time.

Thank you for applying for a role at Roku! We appreciate your interest in joining our team. We have received your application and will review it thoroughly.

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By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms. If you do not wish to receive any communications from Roku regarding similar roles in the future, you may unsubscribe at any time.

Thank you for your interest in joining our talent community at Roku! We appreciate your time and effort in submitting your contact information. We'll keep you updated on future opportunities that match your skills and experience.

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