Merchandising Associate
Marketing | Santa Monica, United States | ID: 10774
Merchandising Associate
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The Content Merchandising team drives content discovery, user engagement, and subscription growth across Roku's platform. Using a combination of machine learning and manual curation, we introduce users to content they'll love and new titles they haven’t yet discovered. We collaborate with cross-functional teams – including Product, Engineering, Operations, Marketing, and Business – to support initiatives that fuel Roku's ad-supported and subscription-based services, while delivering exceptional user experiences.
About the Role
The Merchandising Associate will join Roku’s Ad-Supported Merchandising team, playing a key role in transforming the content ecosystem of one of the leading OTT platforms. In this full-time position, you’ll contribute to exciting content and product initiatives that engage and delight millions of Roku users. Are you highly organized? Passionate about content? Experienced with CMS tools? If so, this is an exciting opportunity to shape content discovery for millions of users.
We’re looking for a self-starter who thrives under deadlines and has experience in fast-paced, tech-driven environments. The ideal candidate will blend data-driven insights, research, and strong editorial instincts to help drive UI programming for The Roku Channel’s Ad-Supported service.
As a Merchandising Associate, you’ll focus on advancing ad-supported content and work cross-functionally with Marketing, Business, Product, and Engineering teams. If you’re ready to roll up your sleeves and contribute to a dynamic, high-impact team, we want to hear from you.
What You'll Be Doing
- Day-to-day management of the ad-supported VOD partner content calendars
- Work cross-functionally with other groups, including Marketing, Engineering, Operations, and Product. Ad-Sales & Sponsorships
- Analyze data to optimize performance and provide valuable insights
- Manage a variety of content projects from updating content experiences to working on curating around seasonal, tentpole, and culturally relevant moments
- Ability to demonstrate experience curating collections in diverse genres and areas
- Display a firm understanding of taxonomy as it applies to content, the ability to know how tags will affect placement of content into row,s and when to apply them, and a deep knowledge of film/tv genres and the ability to classify correctly
- Project management and the ability to liaise with partners, both internal and external, to achieve measurable goals that push the business forward, while promoting a good business partnership
We Are Excited If You Have
- 2-4+ years with a strong understanding of ad-supported Movies, TV Shows, Music, Short form, and other entertainment genres, with an eye for what resonates with diverse audiences
- Experience in content curation, editorial judgment, or programming
- A love for content and a pop culture obsession, combined with tested editorial judgement
- 2+ years of experience in the digital media, OTT, or related space
- Proven experience working with CMS platforms, including content management, publishing workflows, and UAT for new features and functionality
- Strong analytical skills, with the ability to interpret data, track performance metrics, and use insights to drive merchandising strategies
- Ability to thrive in a fast-paced, ever-evolving environment with a flexible and solution-oriented approach
- Proficiency with PowerPoint, Looker, and Excel
- Exceptional organizational skills, with experience managing multiple projects simultaneously, and a clear, concise communication style
- Strong project management experience, with a demonstrated ability to collaborate across teams, ensuring smooth execution of initiatives from start to finish
- Experience working with specialized content areas, particularly music & short-form video
- Proficient in managing third-party content metadata and implementing effective tagging strategies
- Enjoy having your finger on the pulse of cultural relevancy and a keen understanding of how it fits into the broader TV landscape
- Ability to work early mornings, late evenings, and weekends as needed
#LI-DH2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
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