Manager, Ad Contract Solutions & Policy

Advertising | New York | ID: 10294 

     View more jobs

Manager, Ad Contract Solutions & Policy

Add to favorites Favorited View favorites

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

 

About the Role

 

The Revenue Operations Team at Roku is seeking a strategic and detail-oriented Manager, Ad Contracts Solutions & Policy, to oversee and optimize advertising policy, deal operations, and go-to-market (GTM) operations. In this role, you will act as the lead decision-maker and program manager for all aspects of ad policy, product exceptions and deal operations across Roku's fast-growing advertising business. You'll work cross-functionally with Sales, Legal, Client Services, Product Strategy, and more to ensure operational integrity and scalable processes that support innovation, compliance, and revenue growth. You will also be responsible for managing and mentoring a team dedicated to the advertising deal review and approval process. This role will report into the Senior Manager, Ad Contract Solutions & Policy.


For New York Only - The estimated annual salary for this position is between $122,000 - $140,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

 

What you’ll be doing

Roku Advertising Policy Leadership:

  • Serve as the principal policy lead across Sensitive Ad Category, Operational , and Creative Policy.
  • Drive the creation and evolution of Roku’s advertising policy business rules and guidelines.
  • Maintain and refresh policy documentation, ensuring clarity, accessibility and alignment across teams.
  • Partner with Product Strategy to ensure policy compliance across new and existing advertising products.
  • Lead cross-functional alignment and training with Legal, Product Monetization, Ad Ops and Marketing teams on ad policy and compliance.

Custom Advertising Product Exception Management:

  • Project manage high-revenue, non-standard sales requests requiring advertising policy or product exceptions.
  • Facilitate stakeholder reviews, ensuring deliverables are provided in a timely manner and adhere to defined SLA’s.
  • Prepare and present high ‘risk and reward’ exception cases to the Display Executive Committee.
  • Conduct quarterly analysis of exception trends and provide actionable insights and GTM recommendations to streamline recurring requests.

Go-To-Market (GTM) Support for New Ad Products:

  • Manage intake and processing of new and modified ad product GTM requests from the Product and Sponsorships Teams.
  • Collaborate with Business Automation to ensure GTM requests align with current systems, architecture and reporting.

Operational Deal Review & Approval Oversight:

  • Oversee the Salesforce-based review and approval process for Final and Deal Revision approvals.
  • Troubleshoot workflow issues in partnership with Platform and Client Services to maintain quarter-close efficiency.
  • Provide direct support and management for associate-level employees who directly oversee the review and signature process

Operational Workflow & Process Improvement:

  • Lead continuous improvement initiatives across policy, deal operations and GTM workflows. 

 

 

We’re Excited if you have

  • Enthusiasm for working in a collaborative Ad Sales team environment.
  • A positive attitude when handling day-to-day tasks.
  • An eye for process and ability to identify areas where we can improve.
  • Strong problem-solving and multitasking abilities with willingness to help others.
  • Demonstrates strong instincts for creative problem solving and operational flexibility when needed
  • Excellent verbal and written communication skills.
  • 5–8 years of experience in Ad Operations, Revenue Strategy, Policy Management, or related fields.
  • Strong working knowledge of digital media and advertising platforms.
  • Experience managing cross-functional projects and executive-level stakeholder relationships.
  • Experience leading and managing a team.
  • Highly organized with excellent communication, analytical, and project management skills.
  • Comfortable navigating ambiguity and driving scalable, repeatable solutions in a fast-paced environment.
  • Proficiency in Salesforce, Excel, and workflow automation tools a plus.
#LI-CU1

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

 

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.

Apply   View more jobs

Thanks for considering a role at Roku. Take a moment to complete the form below. We ask that you remove any photos from your resume or CV before submitting your application. 

Additionally, providing false, misleading, or inaccurate information or responses will void this application and disqualify you from consideration. If employed by Roku, it will result in the immediate termination of employment regardless of when Roku discovers misleading or inaccurate information.

 

Application

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification


For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Roku’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Not You?

By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms. If you do not wish to receive any communications from Roku regarding similar roles in the future, you may unsubscribe at any time.

Thank you for applying for a role at Roku! We appreciate your interest in joining our team. We have received your application and will review it thoroughly.

Join our Talent Community

Not You?

By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms. If you do not wish to receive any communications from Roku regarding similar roles in the future, you may unsubscribe at any time.

Thank you for your interest in joining our talent community at Roku! We appreciate your time and effort in submitting your contact information. We'll keep you updated on future opportunities that match your skills and experience.

Related Jobs

Senior Solutions Engineer Product Management 2025-06-13T08:08:49.378Z 10289 Santa Monica California United States Santa Monica, California User Experience User Experience Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV.... 10 Senior Professional - 15% / 85%
Director of Operations Planning Operations 2025-06-13T08:10:47.937Z 10295 Austin Texas United States Austin, Texas Operations Operations Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV.... 7 Director - 30% / 70%
Senior Data Engineer, Data Quality Software Engineering 2025-06-13T08:01:54.305Z 10281 Bengaluru Karnataka India Embassy Golf Links Business Park, Domlur, Bengaluru, Karnataka Software Engineering Software Engineering Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV.... 10 Senior Professional - 15% / 85%
Senior Acoustic Engineer Hardware Engineering 2025-06-13T08:11:14.502Z 10275 Hsinchu Taiwan Hsinchu Hardware Engineering Hardware Engineering Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV.... 10 Senior Professional - 15% / 85%
Account Manager Advertising 2025-06-13T08:11:20.874Z 10292 Chicago Illinois United States Chicago, Illinois Sales Sales Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV.... 11 Professional - 10% / 90%
Senior Financial Analyst Finance 2025-06-13T08:11:04.512Z 10290 Boston Massachusetts United States Boston, Massachusetts Finance Finance Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV.... 11 Professional - 10% / 90%
Senior Financial Analyst Finance 2025-06-13T08:11:04.512Z 10290 New York New York United States New York Finance Finance Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV.... 11 Professional - 10% / 90%
Manager, Ad Contract Solutions & Policy Advertising 2025-06-13T08:10:53.877Z 10294 Santa Monica California United States Santa Monica, California Advertising 392 - Advertising Sales Operations Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV.... 9 Manager - 20% / 80%
Collage, Poster, Advertisement, Person
Person, Clothing, Apparel, Staircase, Handrail, Pants, Audience, Crowd, People
Office Building, Building, Architecture, Housing, Convention Center