Supply Chain Excellence Manager
Operations | San Jose, United States | ID: 10855
Supply Chain Excellence Manager
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
At Roku, you will be at the forefront of driving supply chain innovation in a dynamic and fast-growing company. You will have the opportunity to leverage cutting-edge technologies, shape global strategy, and drive Roku’s operational success through analytics and innovation.
About the Role
The Manager of Supply Chain Excellence will support the continued evolution of our global supply chain operating model. This role sits within the Supply Chain Excellence (SCE) team and partners closely with leaders across procurement, planning, logistics, manufacturing, analytics, and finance.
You will help translate complex data, systems, and processes into clear insights, structured initiatives, and executive-ready materials. This is a highly visible role that requires strong judgment, comfort with ambiguity, and a consistently high quality standard.
For California Only - The estimated annual base salary for this position is between $160,000 and $180,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
Analytics, KPIs, and decision support
- Partner with Operations business users to define KPI frameworks, metric definitions, and decision requirements
- Co-design Tableau-based KPI dashboards with business users, and collaborate with Analytics and Engineering teams to translate requirements into accurate, scalable dashboard development and data pipelines
- Translate complex data into clear, actionable insights that support operational and strategic decision-making
- Supply chain initiatives and process improvement
- Support process mapping and current-state / future-state design across end-to-end supply chain workflows (procurement, planning, manufacturing, logistics)
- Identify improvement opportunities across the supply chain, quantify impact, and support prioritization across supply chain initiatives
- Assist with initiative planning, governance, execution tracking, and benefits realization
- Support standardization of processes, tools, and best practices across the supply chain
- Executive communication and storytelling
- Develop clear, compelling narratives that connect data, strategy, and execution
- Produce high-quality PowerPoint and Excel materials for senior leadership and cross-functional forums
- Support content development for operating reviews, all-hands, and leadership updates
Project management and stakeholder engagement
- Manage multiple workstreams in parallel with limited oversight in a fast-moving environment
- Coordinate across cross-functional partners with differing priorities and perspectives
- Drive alignment and progress through strong communication, structure, and follow-through
- Influence without authority and act as a trusted partner to senior stakeholders
- Team and culture support
- Contribute to internal communications such as newsletters and team updates
- Support planning and execution of all-hands meetings, events, and office initiatives
- Act as a strong culture carrier within the Supply Chain Excellence team
We're excited if you have
- 4+ years of experience in management consulting, supply chain, operations, strategy, or related roles
- Strong understanding of end-to-end supply chain processes, including procurement, planning, manufacturing, and logistics
- Hands-on experience designing KPI frameworks and Tableau dashboards, including defining metrics, layouts, and business requirements
- Experience partnering with Analytics and Engineering teams to deliver dashboards and reporting solutions
- Experience supporting ERP implementation or enhancement initiatives, with demonstrated project management capabilities including planning, leadership communication, UAT coordination, and go-live support (Oracle ERP and/or NetSuite preferred)
- Exceptional written and verbal communication skills with a strong executive presence
- Demonstrated ability to operate effectively in ambiguous, fast-moving environments
- High standards for structure, clarity, and polish in all deliverables
- Comfortable working with senior stakeholders and influencing without authority
It's a plus if you have
- Experience in large-scale supply chain transformation programs or driving enterprise-wide process improvement initiatives
- Exposure to Lean, Six Sigma, or operational excellence methodologies
- Advanced Excel skills and comfort working with large, imperfect data sets
- Prior exposure to technology, consumer electronics, or global supply chain environments
- Experience in fast-growing, technology-driven organizations, ideally with global operations
#LI-SB5
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
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